Frequently asked questions

Short answers to the most common questions. Can’t find what you need? Get in touch.

General

2 questions
What is oneapi?
A platform that delivers structured datasets as REST APIs — under a single contract and a single token, instead of dozens of different sources and formats.
Which data modules are available?
The catalog keeps growing. See the full list in the catalog.

Accounts & tokens

3 questions
How do I get started?
Create an account, confirm your email address and generate your first token from the dashboard. Then follow the guide in the documentation.
How do I use the token?
Send it in the Authorization: Bearer <token> header on every request. Full examples are in the documentation.
Can I restrict a token?
Yes. Each token can be limited by type (server/browser) and by allowlists of IPs or domains, right from the dashboard.

Plans & billing

3 questions
Is there a free plan?
Yes, a Free plan with a monthly request quota. Details and the other plans are on the pricing page.
What happens if I exceed my quota?
Soft overage: you get warnings as you approach the limit, then requests return 429 — no surprise invoices. You can upgrade at any time.
How do I pay, and can I cancel?
Payment is by card, through Stripe. You can change your plan or cancel your subscription any time from the dashboard.

Data & licensing

3 questions
Where does the data come from?
From official sources, with the license for each dataset shown transparently on the Sources & licenses page.
Can I use the data commercially?
It depends on each source’s license. Check the terms per dataset on the Sources & licenses page.
How often is the data updated?
It varies by source; the refresh cadence is documented for each module.

Privacy & support

2 questions
How do you handle my personal data?
In line with GDPR. Details are in the Privacy Policy and the data processing agreement.
Where can I get support?
Through the contact page — we’ll reply as soon as we can.